Shipping policy

SHIPPING POLICY

Thank you for shopping at OMNIGRIP. We are dedicated to providing you with a seamless and reliable shopping experience. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time
All orders are processed and verified within 1 to 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates
We are proud to offer Standard Insured Shipping completely FREE of charge on all orders to the United States. 

Estimated delivery time: 7 to 12 business days after processing.

Please note that delivery dates are estimates provided by shipping carriers and are not strictly guaranteed. Delays can occasionally occur due to customs processing, weather events, or high courier volume.

3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your official tracking number(s). The tracking information will become active within 48 hours of shipment.

4. Customs, Duties, and Taxes
OMNIGRIP is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Lost Packages
If your tracking information shows that your package has been lost in transit or if you receive your order damaged, please contact our support team immediately at SUPPORT@OMNIGRIP.COM with photographic evidence so we can evaluate the issue and arrange a replacement shipment.